What Is Covered On Your Training Course
5 full days Monday-Friday 9-5pm (Fast Track)
2 weeks (8 days) Monday to Thursday 9.30 to 4.00 (more relaxed )
3 week-ends (6 days) (for those who work full time)
Same course just the times have changed to suit you.
Legislation
- Trading Standards
- Trade Descriptions
- Weights & Measures
- Inspections
- Risk Assessments
- Health & Safety
- Noise Pollution
- Fire Prevention
- COSHH
- PPL/PRS
- Licensing Laws
- Smoking Ban
- Discrimination
- Pub Security
- Insurances
- Multi Choice Check
|
Staff
- Interviewing Staff
- Recruitment & Selection
- Staff Relations
- Training Needs
- Employment Law
- Disciplinary
Food
- Food Operations
- Legislation
- The EHO
- Menu Planning
- Costing
- Dry Stocktaking
- Multi Choice Check
|
Maximising Sales
- Wines & Spirits
- Coffee Sales
- Minerals Sales
- Beer Sales
- Machine Income
Controls
- Conflict Management
- Door Security
- Drugs
Profit & Loss
- Understanding Profit
- Break-even figure
- Minimizing Costs
- VAT
- Cash Security
- Staff Fiddles
- Incentives
- The Office
- Stock Control
- Multi Choice Check
|
Cellar Managment
- TheLegal Position
- Cellar Hygiene
- Cellar Temperature
- Terminology
- Production
- Ordering Stock/Delivery
- Stillaging/Conditioning
- Stock Control
- Dispense Systems
- Gasses
- Fault Finding
- Perfect Pour
- Glasses & Washers
Customer Care
- House standards
- Know your products
- Customer survey
- Customer needs
- Dealing with complaints
- Service/ Standards
- Multi choice check
|
Marketing
- Posters
- Chalk Boards
- Marketing
- S.W.O.T.
- Business Plan
- Multi choice check
YOU
- Manage Your Time
- Decision Making
- Know Your Pub
- Let’s Talk Pubs
|
To find out more information, please use the Contact Page.
